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Crayon have recently announced their crack team and SL gameplan. In the words of Neville Hobson, they are;
‘…the first company to be launched in Second Life.’
I would have thought the myriad of virtual companies already in SL as well as those real and in-world hybrid agencies (like ESC and IVM) may dispute the claim. However, nobody [...]
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Buzzcustomer is an interesting concept. The blog is positioned as an aggregator of customer service stories from submissions, news articles and other blogs. The site collects experiences from a range of well-known US brands including Dell, Delta, Verizon and Vonage. Here’s a post made on Comcast customer service for example.
There’s not much content on there [...]
