Breakfast with a shot of WOM
By Molly FlattInteresting ‘WOM espresso meeting’ this morning with various agencies and companies considering ‘What alternative media can do for your brand in a recession’.
Ivan Palmer from Wildfire presented a coherent and practical deck (which you can see here) about approaching word of mouth as a pervasive discipline, and Steve Barton from WOM UK (in which we are a governing member) chaired discussion around challenging assumptions around metrics, influence and quick wins. My favourite quote from Ivan: “you can’t just dip your toe in anymore. The time for experimentation is over, this is about long-term strategy”. If you’re interested in coming to the next one, focused on measurement, let Steve know. The bacon butties are particularly good.





